Dispute Resolution

We always aim to please our clients and we pride ourselves in offering a professional service.

However, if you ever have a complaint to raise please contact our Office Manager:
Jessica Cowan on (02) 6162 2391, assistance@thehomeloancentre.com.au

The Home Loan Centre is a member of The Credit Ombudsman Service, referred to as COSL.
COSL is an external dispute resolution process which aides in resolving disputes that cannot be handled internally.

The Home Loan Centre’s COSL membership number is 400030