Frequently Asked Questions

See the answers to some of the most commonly asked questions about our services and the financial industry.
As brokers, we are remunerated by the lender we arrange your finance through so there is no cost to the consumer. Because The Home Loan Centre and our mortgage consultants are only paid if a loan settles, we have significant incentive to ensure you are satisfied with our service and the loan proceeds to settlement.
Your mortgage consultant can help you in the following ways:

- Calculate your maximum borrowing capacity and the minimum loan repayments on the loan you require.

- Explain the features, benefits and disadvantages of the products available in the marketplace.

- Help you make an informed decision regarding the selection of a home loan product and lender from our approved list.

- We help explain the necessary loan offer and mortgage documents to you.

- We will deal with the lender on your behalf throughout the application process right through to settlement.-

- We can, where necessary, liaise with your solicitor and/or real estate agent to help secure your property for you as quickly as possible.
The lenders on our panel pay varying rates of commission. We recommend a lender based solely on your personal situation and requirements. As part of the loan application process we disclose all commissions to you.
After assessing your personal situation including your current & expected income, living expenses and desired loan features - we search for the best lender to meet your needs. We strive to recommend a lender & loan product(s) that are suitable, competitive and save you money.
Our panel of lenders includes: Adelaide Bank, AMP, ANZ, Bank Australia, BOQ, Bankwest, CBA, Citibank, HSBC, ING, Latrobe, Liberty, Macquarie, ME Bank, MyState, NAB, Pepper, St George, Suncorp, Teachers Mutual Bank, and Westpac, amongst others.
The Home Loan Centre holds an Australian Credit Licence and is a member of the Finance Brokers Association Australia (FBAA). We were inducted into the REIACT Hall of Fame for Mortgage Providers in 2006.

Further questions? Contact us!

We do the hard work for you

After assessing your personal situation, we search for the best lender to meet your needs. We strive to recommend a lender that is suitable and competitive.

Call Us

(02) 6214 8550

Email Us

Visit Us

3/28 University Avenue, Canberra ACT 2601